Privacy, Discretion & Your Confidence
A Safe, Private Shopping Experience—By Design
At En Femme, your privacy is our highest priority. We are committed to protecting your personal information and ensuring that your experience with us remains confidential, secure, and fully within your control.
For many of our customers, privacy is essential—not optional. Every aspect of our business is designed with that understanding in mind.
Discreet Packaging & Billing
Your privacy extends beyond the website.
- All orders ship in plain, unbranded packaging
- Return labels display Ty Style, Inc. (not En Femme)
- Billing statements appear under Ty Style, Inc.
- No product details are visible externally
We also occasionally include printed inserts in shipments (such as product or brand information), but never in a way that compromises your privacy.
What Information We Collect
We collect only the information necessary to operate our business and serve you effectively:
Personal Information
- Name
- Shipping and billing address
- Email address and phone number
Order & Transaction Data
- Purchase history
- Order details
Device & Usage Data
- IP address
- Browser and device type
- Site interaction behavior
Marketing Preferences
- Email and SMS opt-in selections
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Provide customer support
- Improve website functionality and performance
- Personalize your shopping experience
- Communicate updates and offers (only if you opt in)
We do not sell your personal information.
We only share data in limited circumstances as outlined below.
How We Share Information
We share information only with trusted partners necessary to operate our business:
- Shopify (store platform and checkout)
- Payment processors (secure transactions)
- Shipping carriers (order fulfillment)
- Marketing platforms such as Meta
These partners are contractually required to safeguard your data and use it only for specified purposes.
Advertising & Data Transparency
If you arrive at our site through Facebook or Instagram, we may use technologies such as:
- Facebook Pixel
- Advanced Matching
- Conversions API
These tools help us understand customer behavior and improve the relevance of ads you see.
You can control how your data is used by adjusting your Off-Facebook Activity settings within your Meta account.
Email & SMS Communications
If you opt in to email or SMS marketing:
- You may receive updates, promotions, and product information
- Messaging is based solely on your selected preferences
- You can unsubscribe at any time:
- Email: via the unsubscribe link
- SMS: by replying with the opt-out instruction
We do not sell or share your email address or phone number for third-party marketing purposes.
Cookies & Site Functionality
We use cookies to:
- Enable core site functionality (cart, checkout, login)
- Remember your preferences
- Improve site performance and usability
Cookies help ensure a smooth and personalized browsing experience. You can manage or disable cookies through your browser settings.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Request limitations on how your data is used
To submit a request, contact:
support@enfemmestyle.com
Data Security
We take data protection seriously:
- Secure, encrypted checkout processes
- Controlled access to personal data
- Ongoing monitoring for vulnerabilities
Your use of our site and your personal information are handled with strict confidentiality.
Designed for Your Comfort & Identity
We understand that privacy is deeply personal—especially for those exploring gender expression.
That’s why we go beyond standard policies:
- Discreet branding across all touchpoints
- Confidential handling of all customer interactions
- No unnecessary sharing or exposure of identity
Your experience is yours alone. We are here to support it—privately and respectfully.
Children’s Privacy
Our website is not intended for individuals under 13 years of age, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this page periodically to reflect changes in our practices or legal requirements. Updates will be posted here with a revised effective date.
Questions or Privacy Requests
We take our privacy commitment seriously. If you have questions, concerns, or requests, please contact us confidentially:
Updated May 12, 2025
