What? | How? | Cookies we use | Cookie Preferences | Changes to this Policy

What are cookies?

Cookies are little text files which are stored on the browser or hard drive of your computer or mobile device when you visit a webpage or application. Cookies work to make your experience browsing our site as smooth as possible and they remember your preferences, so you don’t have to insert your details again and again.

Cookies can be stored for varying lengths of time on your browser or device. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date.

We use 3 varieties of cookies which operate on our website:

1. The essentials

Some cookies are essential for you to be able to experience the full functionality of our site. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely. Without these cookies, some parts of our site just won’t work as they should.

2. The customizers

These cookies (also called functional cookies) allow our site to remember your preferences, helping you to customize your experience on our site. That way we can remember you when you return to our site and provide you with live chat support while you are browsing the site.

3. The performance improvers

These cookies tell us about how you use the site and they help us to make it better. For example, these cookies count the number of visitors to our website and see how visitors move around when they are using it. This helps us to improve the way our site works, for example, by ensuring that users find what they are looking for easily.

How do we use cookies?

We use cookies to enhance your browsing experience by:

  • Recognizing when you log in and any preferred settings. 
  • Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience
  • Analyzing how your use our site which helps us to troubleshoot any problems and to monitor our own performance.

Note that we do not use cookies for retargeting advertising. This means that you will not see an advertisement from us as you browse other third-party sites once you have visited our site. You will only see advertisements from us on our affiliate partner websites specific to our category and cookies are used only if you click on the advertisement for purposes of tracking affiliate payment should a purchase be made.

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What type of cookies do we use?

Here are some examples of the main cookies on our site, what they do and how you can alter your settings to stop cookies.

CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment
IDEXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

These cookies are essentials and customizers. They allow you to navigate our site, log-in, add products to your basket, set the language settings, display the correct page for the device you are using, verify your details when you make an order and they allow us to process payment for an order.

To opt out of these cookies you will need to change the settings on your browser cookie preferences. If you choose to block these cookies our website may not work as it should and any preferences you have may be lost.

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How do you change cookie preferences or block cookies?

Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third party cookies, or those from specific websites. Each browser’s website should contain instructions on how you can do this.

For further information please refer to: https://www.aboutcookies.org/how-to-delete-cookies/ If you block cookies on our website, you may be unable to access certain areas of our website and certain functions and pages will not work in the usual way.

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Changes to the Cookie Policy

We may update this Policy from time to time. If we make significant changes we will let you know but please regularly check this Policy to ensure you are aware of the most updated version.

This Cookie Policy was last updated on August 17th, 2018.